Your Privacy Is Our Responsibility

Last Updated: 2026

1. Introduction & Scope

This privacy policy applies to the tk988 platform. When you use our website, open an account, play games, or contact our support team — you voluntarily provide us with certain information. This policy details what that information is, the purposes for which it is collected, how long it is retained, and what your rights are.

By continuing to use our platform, you consent to the terms of this policy. This policy may change from time to time — if it does, you will be notified through our platform. We encourage you to read this policy regularly.

tk988 places the highest importance on the privacy of users in Bangladesh. We never sell your information to third parties without your consent.

2. What Information We Collect

We collect two types of information — information you provide directly, and information collected automatically.

Information You Provide Directly

During account registration and verification, you provide the following information:

• Full name and date of birth
• Mobile number and email address
• Documents required for identity verification (National ID card or passport)
• Payment method details (bKash, Nagad, Rocket, Upay or bank account number)
• Messages and conversations you provide when contacting us via live chat or email

Information Collected Automatically

When you use our website, the following information is collected automatically:

• IP address and device type
• Browser and operating system information
• Your activity on our site — pages visited, game sessions, betting history
• Cookies and session data (see details below)
• Approximate information about login time and location

3. Purpose of Data Use

tk988 uses your information only for specific and legitimate purposes. We never collect or process data beyond what is necessary.

Beyond the purposes above, we may use information to implement responsible gaming policies, identify signs of potential addiction, and meet legal obligations.

4. Sharing Information with Third Parties

tk988 does not sell your personal information or transfer it to advertisers. However, information may be shared with third parties in the limited circumstances below:

• Payment processors: The minimum information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners.
• Game software providers: Game suppliers (such as PG Soft, JILI, Spribe, Pragmatic Play, etc.) may access limited data to manage game sessions.
• Technology service providers: Information may be shared with trusted partners for secure server operations, cybersecurity, and fraud-prevention services.
• Legal obligations: Information may be disclosed in accordance with a valid order from a competent court or government authority.

All such third parties are bound to follow their own privacy policies and may not use your information beyond tk988's instructions.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to keep our platform running smoothly. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: These are required to maintain login sessions, store security tokens, and ensure core platform functionality. The site does not work properly without them.
• Functional cookies: Used to remember your preferred language, game settings, and personalised experience.
• Analytics cookies: Anonymous statistics are collected to understand which pages are used most and where issues occur.

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

6. Data Retention & Security

Retention Period

We retain your personal information for as long as your account is active or as required by law. Even after an account is closed, certain information may be kept for a defined period in line with legal obligations. After that, the information is securely deleted or irreversibly anonymised.

Security Measures

tk988 uses industry-standard security technologies to protect your information:

• SSL Encryption: All communication between your browser and our servers is encrypted using SSL/TLS technology.
• Data Encryption: Stored sensitive information (such as payment details) is kept in encrypted form.
• Access Controls: Only authorised staff can access your information, and only as needed.
• Regular Security Audits: The security of our systems is reviewed and tested on a regular basis.
• Two-Step Verification: An additional layer of protection is provided to prevent unauthorised access to accounts.

While we take every precaution, no method on the internet is 100% secure. In the event of a security breach, we will notify you promptly.

7. Your Rights & Controls

As a user of the tk988 platform, you have the following rights over your own information:

Right to Access

You may request to know what information we hold about you. Upon request, we will provide a summary of your data.

Right to Correction

If your information is incorrect or incomplete, you may request a correction. Keeping accurate information improves the quality of your service.

Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, where legal obligations exist, we may be required to retain some data.

Right to Object to Processing

You may object at any time to the use of your information for marketing purposes and opt out of promotional communications.

To exercise any of the above rights, contact our support team via live chat or email: [email protected]

8. Protection of Minors

tk988 is an adult (21+) platform. We do not knowingly collect information from anyone under the age of 21. Age verification is in place at the time of registration.

If we become aware that information from a minor has been collected, we will immediately close that account and delete the data. If a parent or guardian believes their child is using our platform, please contact us at [email protected].

9. International Data Transfers

Our services may be operated on servers outside Bangladesh. When information is transferred to another country, we ensure that applicable data protection laws in that country are followed and that the data receives the same standard of protection.

Game software providers' servers may be located in various countries. In such cases, they follow their own privacy policies and have entered into data processing agreements with us.

10. Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, our support team is always ready to help.

Contact us:

• Live Chat: Active 24/7 — support available in Bengali and English
• Email: [email protected]

We take any privacy-related complaint seriously and will try to resolve it as quickly as possible. If you are not satisfied after contacting us, you have the right to file a complaint with the relevant authority.

11. Policy Changes & Updates

tk988 reserves the right to amend this privacy policy as needed. You will be notified through the platform in the event of significant changes. Continued use of the platform after any changes will be considered your acceptance of the revised policy.

We recommend that you visit this page regularly and stay informed about the latest updates. If you have questions about any change, please contact us.

This privacy policy was written in Bengali and that version is the authoritative one. In the event of any dispute, the Bengali version will take precedence.